The Advanced Psychological First Aid (APFA) is designed for individuals who have completed the basic Psychological First Aid (PFA) or PFA+ training and are seeking to deepen their crisis response capabilities. This course builds on the foundational knowledge, introducing advanced techniques to navigate complex emotional reactions, support individuals experiencing grief and trauma, and maintain self-care as a PFA provider.

Through interactive discussions, roleplay simulations, and guided self-reflection, participants will strengthen their ability to deliver structured, empathetic psychological support in high-stress environments. The training emphasizes real-world application, preparing learners to respond effectively in diverse crisis scenarios. As part of a continuous learning pathway, this course is ideal for those looking to expand their skills in mental health support and further their professional development in helping roles.

The Child-Friendly Spaces (CFS) course equips learners with practical skills to support children's emotional wellbeing in times of crisis, displacement, or community disruption. Designed for educators, frontline volunteers, and psychosocial support providers, this course introduces the core principles of CFS and how to translate them into meaningful activities for children.

Learners will explore the psychosocial needs of children, learn how to design safe and engaging CFS sessions, and develop their facilitation skills through realistic group scenarios. By the end of the course, learners will be able to plan and deliver child-appropriate CFS sessions in various contexts, including emergency shelters, schools, community centres, and temporary safe spaces.

This course supports learners in building resilience-promoting, inclusive environments where children feel safe, seen, and supported.

Chronic conditions such as diabetes, stroke, heart disease, and hypertension are among the most common causes of long-term disability and dependency in Singapore’s ageing population. This comprehensive 2-day course equips caregivers with the knowledge, hands-on skills, and confidence to provide effective and compassionate care for individuals living with these conditions at home or in community settings. Through interactive discussions, demonstrations, and hands-on practice, participants will learn how to recognise key signs and symptoms of chronic illnesses, monitor vital parameters such as blood pressure and blood glucose levels, assist in medication adherence and lifestyle management, respond appropriately to emergencies such as hypoglycaemia, stroke onset, or cardiac distress.

By the end of the course, participants will be able to describe the causes, symptoms, and progression of diabetes, stroke, heart attack, and hypertension, demonstrate safe caregiving techniques tailored to each condition, monitor vital parameters and identify early warning signs of medical emergencies, respond appropriately to urgent situations before medical help arrives, support care recipients’ daily living needs and encourage lifestyle management, communicate empathetically with care recipients and healthcare professionals and apply practical self-care strategies to sustain personal wellbeing. The course is ideal for family caregivers supporting elderly or chronically ill individuals, domestic helpers involved in home caregiving, community volunteers, aspiring professional caregivers and individuals preparing for caregiving roles in family or institutional settings.

This 1-day course equips caregivers, domestic helpers, and community volunteers with the core knowledge and hands-on techniques needed to support individuals with dementia safely and respectfully. Through interactive discussions, role-play, and scenario-based learning, participants will learn how to recognise the different stages of dementia, manage challenging behaviours, create safe environments, and communicate effectively to preserve dignity and emotional wellbeing. The course also highlights caregiver self-care, helping participants develop resilience in the face of long-term caregiving responsibilities. By the end of the course, participants will be able to describe the common causes, symptoms, and stages of dementia, apply person-centred care principles to support individuals living with dementia, communicate effectively and empathetically using validation and reassurance, implement practical strategies to manage agitation, wandering, and confusion, create safe and supportive environments that reduce risk and enhance quality of life and practise self-care and seek community support to sustain caregiving efforts. The course is ideal for family members caring for persons with dementia, domestic helpers or caregivers supporting elderly persons, community volunteers and aspiring care professionals and individuals preparing to care for ageing parents or relatives

The Mental Well-being at Workplace course is designed to empower employees, team leads, and HR professionals with the practical skills and knowledge to create and sustain mentally healthy work environments. Building on key principles of psychological safety and organizational well-being, this course focuses on real-world challenges that affect workplace mental health and provides structured strategies to address them.

Learners will explore common stressors in the workplace, learn to identify signs of distress in colleagues, and apply techniques to foster a culture of support and psychological resilience. The course features the Ministry of Manpower’s Playbook on Workplace Mental Well-being, guiding participants through a six-step framework for implementing actionable well-being initiatives within their own teams or departments.

Through a blend of facilitated discussions, scenario-based learning, and group activities, learners will collaboratively develop a practical mental well-being initiative tailored to their organizational context. This course is ideal for those who are committed to promoting a healthier, more empathetic workplace and are looking to take actionable steps towards sustained mental wellness at work.

TIn the 6 days course, participants will learn about: • World of Red Cross (WORC) • Humanitarian Landscape • Humanitarian Actions • Humanitarian Diplomacy and International Cooperation • Stay Safe • Deployment Preparation • Communication and Media • Humanitarian Operations • Need Assessment • Project Management • Logistic and Relief • Shelter and Livelihood • Health in Emergencies • Water, Sanitation and Hygiene • Mental Health and Psychosocial Support • Climate and Environmental Sustainability • Diversity and PGI On successful completion of the Overseas Disaster Deployment Training (ODDT), learners will be able to: • Act responsibly with integrity as a member of ODDT during humanitarian deployment that include ensuring own and team safety and wellbeing, adequate preparation and practice inclusivity and sustainability • Support in need assessment activities • Practice humanitarian diplomacy and enable cooperation

The Psychological First Aid in Groups course equips learners with practical skills to provide emotional support in group settings, supporting teams who have experienced a shared distressing event.

Designed for psychosocial support providers, frontline responders, and team members with a duty of care, it introduces the core principles of group PFA and how to apply them effectively in real situations.

Learners will explore the psychosocial needs of groups, learn how to structure and guide support meetings, and strengthen their ability to offer inclusive, compassionate care. Through discussions, role plays, and scenario-based practice, participants will build the confidence to assess when group PFA is needed, facilitate safe and supportive discussions, manage group dynamics, and provide individual attention within a group context.

By the end of the course, learners will be able to apply PFA in groups to promote resilience, empathy, and connectedness among those they support

*Pre-requisites: Individuals must have completed the basic Psychological First Aid (PFA) or PFA+ training 

Psychological First Aid+ (PFA+) is a beginner-level course designed to equip participants with essential skills to support individuals experiencing emotional distress. It serves as an enhanced alternative to our standard Psychological First Aid (PFA) course, offering the same foundational competencies while diving deeper into mental health literacy, stress management, and self-care practices.

PFA+ features expanded content, more interactive learning experiences, and scenario-based assessments to reinforce practical application. It is ideal for learners who prefer a more comprehensive and hands-on approach to building confidence and competence in providing support during emotional crises.

Learners may choose to begin their learning journey with either PFA or PFA+, both of which serve as a suitable prerequisite before progressing to Advanced Psychological First Aid (APFA).

To be eligible for certification under PFA+, learners must successfully complete all required assessments.

This course is eligible for SkillsFuture Credit and SSG funding.

Caring for others can be deeply meaningful, but it is also demanding and, at times, exhausting. This programme is designed to support caregivers in sustaining themselves while continuing to care for others. The course helps caregivers better understand the impact caregiving has on their body, emotions, and decision-making, and provides practical ways to manage stress, fatigue, and emotional load in everyday caregiving situations. Rather than offering idealised notions of self-care, the focus is on realistic, workable strategies that fit into daily routines. By the end of the programme, caregivers will be better equipped to recognise early signs of overload, set healthier boundaries, seek support when needed, and care for themselves without guilt