Psychological First Aid (PFA) is a beginner-level course that equips learners with essential skills to support individuals experiencing emotional distress. It provides a solid foundation in mental health awareness, stress management, and self-care, along with guided practice in applying the core Psychological First Aid framework.

Through interactive sessions, learners will build confidence in offering immediate emotional support, strengthening interpersonal and crisis response skills in both personal and professional settings. This course is ideal for those looking to gain practical, entry-level knowledge in providing support during times of need.

For those seeking a more in-depth experience with scenario-based assessments and extended content, learners may choose to take Psychological First Aid+ (PFA+) as an enhanced alternative. Both PFA and PFA+ serve as suitable entry points before progressing to Advanced Psychological First Aid (APFA).

Psychological First Aid+ (PFA+) is a beginner-level course designed to equip participants with essential skills to support individuals experiencing emotional distress. It serves as an enhanced alternative to our standard Psychological First Aid (PFA) course, offering the same foundational competencies while diving deeper into mental health literacy, stress management, and self-care practices.

PFA+ features expanded content, more interactive learning experiences, and scenario-based assessments to reinforce practical application. It is ideal for learners who prefer a more comprehensive and hands-on approach to building confidence and competence in providing support during emotional crises.

Learners may choose to begin their learning journey with either PFA or PFA+, both of which serve as a suitable prerequisite before progressing to Advanced Psychological First Aid (APFA).

To be eligible for certification under PFA+, learners must successfully complete all required assessments.

This course is eligible for SkillsFuture Credit and SSG funding.

Application for SkillsFuture Credit has to be done 14 days before the course start date.

The Advanced Psychological First Aid (APFA) is designed for individuals who have completed the basic Psychological First Aid (PFA) or PFA+ training and are seeking to deepen their crisis response capabilities. This course builds on the foundational knowledge, introducing advanced techniques to navigate complex emotional reactions, support individuals experiencing grief and trauma, and maintain self-care as a PFA provider.

Through interactive discussions, roleplay simulations, and guided self-reflection, participants will strengthen their ability to deliver structured, empathetic psychological support in high-stress environments. The training emphasizes real-world application, preparing learners to respond effectively in diverse crisis scenarios. As part of a continuous learning pathway, this course is ideal for those looking to expand their skills in mental health support and further their professional development in helping roles. To attain certification, participants must successfully complete the final assessment.

The Resilience Skills for Everyday Life course is designed to help individuals build the psychological and emotional strength needed to face life’s everyday challenges. This highly practical and reflective course empowers participants to take charge of their well-being by understanding stress, adversity, and how to bounce back with greater self-awareness and purpose. A key component of the course is the creation of a personalized Resilience Plan, where participants will assess their current stressors and outline tailored strategies to strengthen their capacity to navigate life’s ups and downs.

Interactive discussions, scenario-based group work, and guided reflection activities make this course both engaging and empowering. It is ideal for individuals seeking to cultivate greater emotional strength and balance in their personal and professional lives.

The Mental Well-being at Workplace course is designed to empower employees, team leads, and HR professionals with the practical skills and knowledge to create and sustain mentally healthy work environments. Building on key principles of psychological safety and organizational well-being, this course focuses on real-world challenges that affect workplace mental health and provides structured strategies to address them.

Learners will explore common stressors in the workplace, learn to identify signs of distress in colleagues, and apply techniques to foster a culture of support and psychological resilience. The course features the Ministry of Manpower’s Playbook on Workplace Mental Well-being, guiding participants through a six-step framework for implementing actionable well-being initiatives within their own teams or departments.

Through a blend of facilitated discussions, scenario-based learning, and group activities, learners will collaboratively develop a practical mental well-being initiative tailored to their organizational context. This course is ideal for those who are committed to promoting a healthier, more empathetic workplace and are looking to take actionable steps towards sustained mental wellness at work.

The Befriender Skills course is a foundational training designed for individuals who wish to support others through empathetic listening, meaningful connection, and respectful boundaries. Ideal for volunteers, community caregivers, and those in helping roles.

Learners will explore the principles of trust-building, active listening, and emotional validation, gaining practical tools to respond with empathy while maintaining appropriate boundaries. The course also introduces the various forms of befriending, their importance in community settings, and the types of support available to enhance the befriender’s own well-being.

Through guided discussions, small-group activities, and structured role-play scenarios, learners will have the opportunity to practise befriending techniques in a safe and supportive environment. By the end of the course, participants will be equipped to offer compassionate peer support and navigate befriending relationships with greater confidence and care.

The Mental Health Literacy course is an essential foundational training for adults seeking to better understand mental health, reduce stigma, and support themselves and others in times of emotional distress. Designed for the general public, community leaders, volunteers, and workplace staff.

Learners will learn to distinguish between mental health states and disorders, explore stress management strategies, and recognize the signs and symptoms of mental health illnesses. The course also emphasizes communication techniques to support those experiencing distress, while also promoting psychological safety in everyday environments.

Grounded in local data and supported by case-based discussions and role-play practice, this course helps participants address stigma, foster understanding, and identify the right support channels, including national and community mental health resources. Through hands-on learning and reflective dialogue, learners will leave equipped to contribute to a more mentally healthy and inclusive society.

Inclusive Leadership Cultivating Workplace Wellness is a comprehensive 27-hour training programme developed in collaboration with Singapore Polytechnic and the Centre for Psychosocial Support. It is designed to empower professionals with the insights and tools needed to champion mental well-being, inclusivity, and resilience within their organizations. Suitable for leaders, managers, and workplace wellness advocates across sectors, this course blends evidence-informed content with practical strategies to drive positive change at both individual and organizational levels.

Structured through a combination of asynchronous self-paced learning, instructor-led sessions, and final assessment, the programme offers the flexibility of digital access with the depth of facilitated engagement.

Learners will engage in interactive discussions, applied role-plays, and real-world case studies that mirror the complexities of workplace dynamics. By the end of the course, learners will be equipped to lead inclusive wellness initiatives and contribute to a workplace culture rooted in empathy, equity, and sustainable well-being.

In collaboration with Singapore Polytechnic, this course equips participants with strategies for building and strengthening social networks, how to promote inclusivity, and develop sustainable crisis management plans. Through interactive workshops, case studies, and practical scenarios, participants will be empowered to create impactful community engagement initiatives and resilient crisis response strategies.

Psychological First Aid with Be A Samaritan is a specialized course that combines the core principles of Psychological First Aid (PFA) with essential suicide prevention skills. Developed in partnership with the Samaritans of Singapore (SOS), this course equips participants with the knowledge and confidence to support individuals experiencing emotional distress, life crises, or suicidal thoughts—whether at home, in the community, or the workplace.

Through interactive discussions, scenario-based learning, and guided role-play, participants will have the opportunity to apply their skills in a safe, supportive environment.

This course is ideal for frontline volunteers, caregivers, educators, HR professionals, and anyone in a helping role who wishes to strengthen their ability to be present, supportive, and effective when someone is at their most vulnerable.

The Psychosocial Support for Workplace Safety and Health Officers (WSHOs) course is specially tailored to equip WSH professionals with the psychological tools and practical strategies to support colleagues affected by workplace stress, incidents, or crises. Aligned with international best practices, this training empowers WSHOs to go beyond physical safety and foster a more holistic approach to workplace well-being. Rooted in the World Health Organization (WHO) framework and endorsed by the Danish Red Cross with support from the IFRC Reference Centre for Psychosocial Support, the course focuses on building WSHOs’ confidence to respond calmly and compassionately in high-stress situations. The course combines interactive discussions, case study analysis, and role-play simulations, enabling learners to build confidence in responding to both acute and ongoing mental health needs among workers.

This program marks an important shift toward mental wellness as part of occupational safety and is ideal for WSHOs, supervisors, and those involved in emergency response or incident reporting roles.

Eligible for 2 SDU Points

The Advanced Psychosocial Support for Workplace Safety and Health Officers (WSHOs) is an intensive, hands-on course designed to enhance the psychosocial intervention capabilities of WSH professionals who are already familiar with basic psychological first aid or psychosocial support principles. It provides advanced tools and frameworks to respond to complex workplace incidents, prolonged stress, trauma, and crisis recovery, strengthening the mental well-being component of occupational safety.

This course builds upon international best practices and is based on the World Health Organization’s guidelines. It is endorsed by the Danish Red Cross, with support from the IFRC Reference Centre for Psychosocial Support, ensuring a globally informed and locally relevant training experience. This training is ideal for WSHOs, safety leaders, HR personnel, and crisis response teams who wish to take a proactive role in embedding psychosocial resilience within safety frameworks.

Eligible for 6 SDU points