We are thrilled to introduce #SRCintheZone - a new series spotlighting the incredible individuals who power the Singapore Red Cross, each with their own unique background and roles. Get an exclusive behind-the-scenes look at the people who dedicate themselves to serving humanity in this series!  Expect small, heartwarming moments to important unseen work that makes an impact.

This International Women's Day, we caught up with Lai See, Wimalaine, and Nazierah, three women from different departments at SRC, to hear more about their roles, what keeps them going, and the stories that make their work meaningful.

Catching up with Lai See, Wimalaine and Nazierah

Chee Lai See, the heart of the SRC front desk, brings warmth to every interaction at the front desk. Her attentive presence ensures everything runs smoothly—from greeting newcomers to managing administrative tasks.

Liwes Wimalaine Baclayen, the hands that care at the Red Cross Home for the Disabled (RCHD), ensures that every resident receives the care and attention they need during her shifts. Her day typically involves serving meals, administering medication, assisting with showers, and conducting health checks.

Nazierah Ahmad Saakiran, project coordinator for Community Health outreach for Wellness (CHoW), works closely with Migrant Domestic Worker (MDW) Sister volunteers to plan and prepare Mental Wellness Space Sessions, which they lead for their fellow MDW sisters.

What is your favourite part of your job?

Lai See: I enjoy interacting with people. Although I occasionally encounter unreasonable individuals, I still enjoy the experience nonetheless.

Wimalaine: When the residents respond to me and give their best smiles — it's heartwarming and gives me a sense of satisfaction.

Nazierah: The domestic workers never fail to bring laughter — they can say the most unhinged things that make you go oop. They have such big hearts, often sharing home-cooked dishes like chicken adobo, soy fish, and mango sago with everyone.

What were you working as previously, and what made you join SRC?

Lai See: I was previously a receptionist at a dental clinic. Most companies prefer hiring younger, more attractive receptionists as they represent the "face of the company," but SRC gave me the opportunity despite being a senior citizen.

Wimalaine: I was a registered nurse in the Philippines, but limited job opportunities made it challenging to pursue my passion. I started as a volunteer with only a small allowance before eventually joining SRC, where I could continue making a difference.

Nazierah: I worked as a project coordinator in the construction industry. The job had little work-life balance — there was always so much to do, and dealing with third-party contractors was mentally draining. I joined SRC to continue my passion for planning and coordination at a slower and more fulfilling pace while balancing my studies at the same time.

What is one thing people don’t know about your job?

Lai See: It’s not easy to deal with people. The Chinese character for “human” (人) may only have two strokes, but understanding and managing different personalities is never simple.

Wimalaine: Our residents are incredibly interactive! They understand everything happening around them—they just face challenges in communicating. We also love dressing up for special occasions to bring them joy. For example, I'm wearing this red bow tie headband for Valentine’s Day! She says with a smile, pointing to the accessory on her head.

Nazierah: My role isn’t just about organising sessions—it’s about building a community and a safe space for MDWs. While I help to organise the activities, it is their laughter, stories, and big hearts that make every session so lively.

Though their roles may differ, these women share one common trait—a heart for serving others. Their dedication and compassion remind us that no act of kindness is ever too small.

Stay tuned for our next #SRCInTheZone series, where we spotlight more everyday heroes at SRC. (Hint: 💉🩸😷)