Psychosocial Support

Disasters and conflicts can leave a severe psychosocial impact on individuals and communities. Early psychosocial support is important to help affected persons cope with tragedies.

Singapore Red Cross Academy provides training to help heal psychological wounds and rebuild social structures in affected individuals and communities after emergencies. Graduates of Psychosocial Support courses will be fully adept at planning activities that can reduce psychosocial vulnerabilities, and ultimately enhance community resilience.

Class Information

Psychological First Aid provides the learners with basic knowledge and skills in helping individuals affected by crises in life. The course covers signs of stress and different coping skills; and teaches the participants how to recognise signs of suicide thoughts. Getting trained in psychological first aid enables an individual to provide an emotional lift for someone in distress.

PFA is for anyone who wants to provide support to persons who are in distress due to crisis situations or stressful everyday situations, whether at home or work.

  • Based on World Health Organization Standard. 
  • Endorsed by the Danish Red Cross with support from the International Federation of Red Cross and Red Crescent Societies (IFRC) Reference Centre for Psychosocial Support.



6.5 hrs (1 day)

Advanced Psychological First Aid (APFA) is an enhanced and specialized approach to providing immediate support and assistance to individuals who have experienced significant emotional distress and complex reactions.  Participants will learn about Loss and Grief and learn how to apply the principles of PFA to support someone experiencing such reactions.  

There will be an assessment at the end of the 2 day course. Completion of Psychological First Aid is a prerequisite.



14 hrs (2 days)

Workplace Mental Health is a training program that focuses on providing individuals with the knowledge and skills to implement a mental health support framework to promote mental well-being in the workplace. The program is designed to teach participants how to recognize and respond to psychosocial hazards, such as workplace stress, burnout, bullying, and harassment.

The course covers a range of topics, including mental health and well-being, resilience and conflict resolution. Participants learn how to provide support and assistance to colleagues who may be experiencing mental health challenges or difficult life situations.

The program is recommended for human resource leaders, or personnel overseeing occupational health and safety, or management roles.


Completion of Red Cross Psychological First Aid is highly recommended.



4 hr (0.5 day)

This workshop equips learners with befriending skill sets and knowledge to provide emotional support. At the end of the workshop, learners will learn how to listen actively, communicate effectively, and provide empathetic support to beneficiaries and marginalized groups. Befriender training is an excellent opportunity for individuals who want to make a difference in the lives of others and have a passion for helping those in need.



4 hr (0.5 day)

Supportive Communication equips learners with specific techniques that are helpful for conflict resolution, giving feedback and responding in difficult situations at work both in-person or virtually. Supportive communication skills are advantageous for fostering effective exchanges between co-workers. The training is suited for persons who are looking to communicate effectively and influence stakeholders or looking to improve communication within the organisation.



4 hr (0.5 day)

The Bundle consists of Psychological First Aid (PFA) and Advanced PFA, taught over three days, offered exclusively on the occasion of the Singapore Red Cross 75th Anniversary at a special discounted rate, for a limited time only.

$360 (before GST)


3 days (20.5h)