We are looking for exceptional individuals who share our mission of Serving Humanity and Saving Lives to join us!
Outreach Associate
Resource Development
JOB PURPOSE
The Direct Donor Partnerships team at the Singapore Red Cross raises awareness, and funds, to support the humanitarian organisation’s mission in serving vulnerable persons and families. As an Outreach Associate, your primary role is to garner the community’s support for our causes, to positively impact lives. You will work closely with the team leader and be responsible for meeting your engagement and fundraising targets.
The position can be offered in both part-time or full-time (5 day work week) contract. High performers will be offered a permanent role with growth opportunities.
JOB RESPONSIBILITIES
Engage public on street and through tele-calls to promote causes, raising awareness and funds
Station in office on non-canvassing days to complete administrative tasks and team meetings / trainings
Contribute to, and implement pitches, ideas, and follow-through to strengthen donor care and engagement
Be an Ambassador to advocate SRC’s humanitarian mission to the public
Handle feedback and enquiries from the public/ donors
Ad hoc duties and responsibilities assigned by SRC
JOB SPECIFICATIONS
Qualifications & Experience
Minimum G.C.E. “O” Level and 18 years old & above. Students are welcome to apply
Experience in fundraising and/or outdoor sales preferred
Desired Behaviours & Skills
Good communication and interpersonal skills, outgoing, able to relate and work well with people of diverse backgrounds
Self motivated, independent, resourceful, meticulous and trustworthy
Digitally savvy
Remarks: 1 year contract (basic salary + commission), working hours 1pm to 10pm.
As a key member of the Singapore Red Cross' Resource Development Department, you will join the Social Enterprise Team to drive the concept, development, and operations of the Red Cross Shops at Red Cross House and Red Cross Training Camp (Campsite). Your role will evolve to include managing day-to-day operations and business activities, developing marketing and partnerships, and mobilizing and deploying volunteers.
JOB RESPONSIBILITIES
1. Operations & Marketing
Oversee inventory management and operations of the Red Cross Shop.
Contribute to the growth and development of the Red Cross Shop by implementing business ideas and securing and increasing corporate donors.
Implement seasonal sales, pop-up sales events, and bazaars to attract existing customers, draw new customers, and increase foot traffic.
Execute marketing efforts for the Red Cross Shop, including publicizing stock and location, and recognizing corporate, group, and individual fundraisers.
Maintain and update the Red Cross Shop protocols and standard operating procedures (SOPs).
Ensure compliance with financial and administrative requirements in processing sales for the Red Cross Shop.
2. Volunteer Management & Mobilisation
Plan and coordinate volunteer schedules and engagement activities.
Collaborate closely with volunteers to manage the Red Cross Shop and ensure accountability.
Organize training sessions to equip and mobilize volunteers for key roles and responsibilities.
Coordinate with the Admin/Operations Team and the Volunteer Management Department for logistical and volunteer support.
3. Donor-in-kind Management
Source in-kind donations from new and existing donors as well as the general public.
Build and maintain strong relationships with donor partners, ensuring all collections are completed promptly and on schedule.
Manage the collection and issuance of donated items, including documentation, recording, and safe-keeping.
Engage public on street and through tele-calls to promote causes, raising awareness and funds
Station in office on non-canvassing days to complete administrative tasks and team meetings / trainings
Contribute to, and implement pitches, ideas, and follow-through to strengthen donor care and engagement
Be an Ambassador to advocate SRC’s humanitarian mission to the public
Handle feedback and enquiries from the public/ donors
Ad hoc duties and responsibilities assigned by SRC
JOB SPECIFICATIONS
Qualifications & Experience
Diploma in Business, Social Enterprises, Marketing, Event Management, or a related field.
Experience in the retail sector or social enterprises is preferred.
Additional skills and knowledge are a plus.
Desired Behaviours & Skills
Excellent communication and interpersonal skills, with the ability to relate to and work well with people from diverse backgrounds.
Independent, team-oriented, resourceful, meticulous, and thrives in a fast-paced environment.
Class 3 or 3A driving license (optional).
Requirements
Able to work retail hour shifts.
Willing to work weekends and public holidays as needed.
The Community Befriending Programme aims to reduce vulnerability and enhance resilience of isolated seniors via four key elements: Home Visits, Social Outings, Customised Care Packs and Referrals to various assistance schemes. The incumbent will provide general administrative and operational support to the team.
JOB RESPONSIBILITIES
Administration
Oversee the procurement process for EA team as well as broader CR department
Develop and maintain a central administrative system and ensure compliance
Maintain the CR digital database
Support senior/executives in the drafting and presentation of proposals
Operations
Implement the EA programme activities diligently
Stakeholders Management
Support volunteer recruitment and deployment for EA and broader CR department
JOB SPECIFICATIONS
Qualifications and Experience
At least 2 years of experience in Administration, especially Procurement
Additional Skills and Knowledge
Computer literate
Good presentation and report writing skills
Good interpersonal and organisation skills
Desired Behavior
Strong grasp of administrative procedures
Enjoys engaging seniors and volunteers
Meticulous and keep to deadlines
Proficiency in dialect (e.g. Hokkien/Cantonese) is preferred
The Young Hearts (YH) Programme aims to give children and youth from lower-income families a leg-up in life and develop them into socially-responsible citizens via four key elements: Tuition, Enrichment Workshops, Outings and Mentorship. The success of the programme is hinged on the Community Engagement efforts to create brand awareness on the ground.
JOB PURPOSE
The incumbent is responsible for enhancing and expanding the programme in order to better serve children and youth from lower-income families islandwide, such as those residing in rental flats.
JOB RESPONSIBILITIES
1. Programme Development and Innovation
Ideate, develop, and test new programme elements in consultation with Management and tutors to meet the needs of children from lower-income families
Spearhead landscape analysis to identify unique value proposition of YH offering
Conduct data gathering to assess needs of children from lower-income families to inform programming
Regularly recommend expansion and enhancement strategies to expand YH to other identified districts of Singapore
Ensure timely update of reports for various stakeholders whenever required
2.Operations
Coordinate and execute the programme elements to increase brand awareness for the organisation
Spearhead regular impact measurement and evaluation process
Supervise various centres (Yishun and Tampines) to ensure proper maintenance centres and day-to-day conduct of programmes.
3.Stakeholders Management
Devise plans and strategies to:
Ensure a steady flow of volunteers for all CR programme elements, by:
Coordinating
Enable regular volunteer recruitment, networking and appreciation sessions
Encourage retention via matching of volunteers’ interest and expertise establish goodrelationship with them, and and provide constant feedback to uphold professionalismat all times
Initiate and attend meetings with corporate and community partners and maintain good relationships with them
Manage communications with parents, volunteers and other partners confidently and professionally
JOB SPECIFICATIONS
Qualifications and Experience
2-4 years of experience in SSAs/charities and/or an educational background in nonprofitmanagement will be advantageous
Technical Competencies
Good command of spoken and written English
Computer literate
Desired Behaviour
Ability to manage teams in an agile manner
Willingness to work on weekends if required (Time-off provided)
Outgoing with a positive attitude; enjoys interacting with people from different demographics, especially children and youth
The Young Hearts (YH) Programme aims to give children and youth from lower-income families a leg-up in life and develop them into socially-responsible citizens via four key elements: Tuition, Enrichment Workshops, Outings and Mentorship. The success of the programme is hinged on the Community Engagement efforts to create brand awareness on the ground.
JOB PURPOSE
The Programme Coordinator provides general operational support to the team. The incumbent must be willing to engage the communities meaningfully on weeknights and weekends when necessary.
JOB RESPONSIBILITIES
Administration
Maintain timely and accurate documentation of the programme, including but not limited to assessment forms, case files, volunteer records and reports in the database management system
Operations • Conduct regular home visits • Ensure programme has a pool of regular trained volunteers • Maintain good relationships with stakeholders from diverse backgrounds • Plan and participate in Educational and Enrichment programmes, and Excursions • Support outreach efforts to build community awareness about the programme
JOB SPECIFICATIONS
Technical Competencies • Computer literate Desired Behaviour • Willing to work on weeknights and weekends (Time-off provided) • Extroverted with a positive attitude • Self-motivated and proactive • Communicate confidently and professionally
Provides nursing and care activities under the direction of the Registered Nurse (RN) in accordance with RCHD’s policies and standards of nursing care and practices. Providing guidance and supervision to junior nurses, nursing aides and healthcare aides.
JOB RESPONSIBILITIES
1. Nursing Care and Management
Provide and ensure that quality nursing care and service is rendered to the residents / clients at all times.
Assist the RN(s) in ensuring and providing safe nursing practice and a high standard of care.
Ensure the Nursing Aides and Healthcare Aides follow the safety precautions / practices in the prevention of falls, hazards and/or pressure sores.
Assist the RN in attending to emergencies as and when the need arises
Able to perform nursing procedures independently such as:
NG Tube Insertion
Simple Wound Dressings
Hygiene Practices such as isolation nursing, proper handwashing techniques and management of waste products
Maintaining proper documentation of vital signs and reporting to the RNon duty / in-charge when there is a change in the residents / clients condition.
Assist the RN in the serving of residents’ medications; monitor and supervise the Nursing Aides when feeding the medication to residents ensuring zero (0) medication errors.
Together with the RN on duty / in-charge, to participate and assist in the Volunteer Doctor’s rounds.
Collaborates and cooperates with other healthcare professionals to ensure proper and smooth delivery of care and service.
Accompanies the residents/clients for clinic/hospital appointments and / or transfers, when the need arises.
Respects and protects the rights and responsibilities of the residents / clients.
To be on call in the event of an emergency in the Home.
2. Professional Development
Mentor and supervise Nursing Aides and Healthcare Aides in their scope of work, clinical skills and especially in the maintenance of safe work practices and infection control standards.
Participates in ongoing nursing education to enhance clinical knowledge and competency.
Work in collaboration with the Nurse Educator/Clinical Instructor for on-the- job training of Nursing Aides and Healthcare Aides.
3. Administration
Assist the RN in the preparation of the duty rosters.
Assist the RN in the preparation and maintenance of documentation.
4. Customer Management
Acts as a liaison to clients and their families, maintaining good rapport and service
Maintaining good relations whilst liaising with external agencies such as but not limited to, hospitals, clinics, etc.
Maintain good relations with internal customers of the Home.
Maintain, at all times, good public relations with volunteers and visitors
JOB SPECIFICATIONS
National Institute of Technical Education (ITE): Certificate in Nursing or its equivalent
Valid practicing license as an Enrolled Nurse with Singapore Nursing Board
At least 2 years of relevant working experience in a hospital or healthcare environment.
Some experience in working with persons with disabilities or the elderly would be preferred.
Provide assessment, care planning, managing clinical emergencies, safe medication administration, infection control, integrative care and supervising nursing aides and healthcare aides in accordance to the established policies and procedures.
JOB RESPONSIBILITIES
1. Patient Care
Provide nursing care and ensure quality service is rendered to the residents at all times;
Develop, evaluate and modify care plans for residents;
Assess the physical, emotional and psychological well being of residents through observation and analysis of physical health indicators to evaluate care plan and identify modifications which may be required;
Conduct frequent rounds with staff to check on residents’ health and medical conditions;
Supervise and guide the staff assigned to the home to ensurethatpropercaregiving, nursing and administrative procedures are maintained;
Supervise the medical assistance rendered to patients are in lieu with training and Standard Operating Procedures (SOP);
Administer first aid and emergency health measures such as CPR;
Perform dressing of wounds and lesions;
Practice sterile techniques and other infection control procedures to minimize the transmission of infection;
Monitor and participate in the personal care of residents/ clients, as required; for example, hygiene, feeding, positioning, transferring, ambulation, toileting;
Use electric/ hydraulic/ manual equipment and lifting devices when required;
Ensure that food prepared meet the dietary requirement of the residents;
To be on call in the event of emergency in the Red Cross Home for the Disabled.
2. Social Welfare Assistance
Work with the Social Worker/SWA in assessment of cases referred by welfare organizations, hospitals, nursing homes and dialysis centres for admission and respite care, and the periodic review of cases for continual stay;
Work with the Social Worker/SWA and other health professionals in developing and sustaining the needed programmes for the residents;
Counsel, instruct and confer with resident/client family in planning care: provides emotional support; responds to enquiries and resolves complaints.
3. Medical Services
Accompany the doctor on rounds to provide residents’ condition and progress and assists with examinations such as positioning, dressing residents;
Transcribe verbal or written doctor’s orders for medication or other treatment;
Prepare precise dosages of medication in accordance with doctor’s instruction and administer to residents;
Follow-up on the medical programme advised by the clinic or hospital and doctors;
Check and audit medical records to ensure that they are documented and kept properly;
Maintain inventory for required medicine and ensure medicationsareproperlystored and not expired.
4. Stakeholder Management
Act as liaison to existing clients and maintain good rapport and services;
Communicate, collaborate and coordinate with partners (MSF, NCSS, SG Enable) to maintain good rapport and continuity of service;
Maintain at all times good public relations with volunteers and visitors;
Oversees the general staff welfare.
5. Administration
Prepare staff duty roster and ensure there are enough staff to manage the resident at all times;
Prepare and maintain documentation such as care plans, health care records, medication administration, nursing records and reports;
Submission of reports to Head, Nursing and relevant Supervisors.
6. Safe Work Practice
Ensure the cleanliness of the Home and maintain safe work practices;
Responsible for the proper maintenance of all the equipment used in the Red Cross Home for the Disabled i.e. trolleys, medication fridge, etc.;
Conduct quality assurance on the equipment at least twice a year;
Familiar with all aspects of nursing home emergency and evacuation procedures and policies;
Assist in fire drill exercise twice a year in accordance with the Fire Safety Bureau Regulations with the assistance of all staff concerned.
7. Other Duties
Assist in events held at the Red Cross Home for the Disabled;
Promote the Red Cross Home for the Disabled to ensure optimal usage of resources;
Encourage strong volunteer involvement among individuals, groups and companies;
Any other duties assigned by Reporting Officer.
JOB SPECIFICATIONS
Qualifications
Possess a recognised university degree / Certificate or Diploma in Nursing;
State Registered Nurse.
Experience
5 to 10 years of relevant working experience in a hospital or health care environment;
Experience in working with the disabled or the elderly preferred.
Additional skills and knowledge
Ability to perform holistic assessments/reassessments for residents regardless of complexity to establish a comprehensive plan for care;
Ability to prioritize and organize work activity and provide work direction to staff members in order to complete assignments;
Good verbal and written communication skills;
Knowledge to monitor staff performance and the environment ensuring a safe workplace for staff; provides reinstruction where needed;
Basic computer skills.
Desired Behaviour
Able to act as a coordinator of care for complex residents, sharing nursing expertise and demonstrating leadership while working in collaboration with other care providers;
Able to work independently, but is also a good team player;
Self-motivated, resourceful and innovative;
Demonstrates initiative, analytical and problem solving skills;
Good interpersonal skills, with the ability to relate well to people at all levels;
as part of SRC's Medical Chaperone & Transportation (MCT) Service
Engagement of chaperones to accompany seniors from their doorstep to scheduled medical appointments and back home safely.
About MCT
Provides company for frail seniors who have been missing their essential medical appointments because of the hefty fees, and lack of assistance to and fro the treatments during weekdays.
JOB PURPOSE
Accompany seniors from their home to scheduled medical appointments, and back home safely. Transportation fee for chaperone and senior will be covered from senior's home to the medical appointment and back.
JOB SPECIFICATIONS
Must be available on Weekdays. Appointments may start as early as 9AM, as such, chaperone is required to be at the senior's home as early as 815AM. Each appointment will usually take 4 hours.
Able to start immediately: Chaperone is required to make a trip down to SRC's office for interview and signing of a contract for service.
A commitment of at least six months is preferred but not compulsory.
Singaporeans/PRs are welcome!
Expected Payout:
$400 - $700/month, depending on the number of appointments a chaperone takes on.
Note:
No CPF; chaperone is required to personally collect cheque from SRC's office for service rendered.
Incentives:
Payout increment based on the number of trips.
Subsidised fees for family members’ usage of SRC non-emergency services.
Character reference note by SRC for good performance: Chaperones who show positive performance for 3 months may be given a character reference note by SRC for their subsequent job applications.
Job referral opportunities within SRC or with our external partners.
Subsidised or complimentary trainings provided by SRC:
For more information or to arrange for an interview, please call Senior Project Coordinator, Muhammad Daniel at 6664 0693, or email crd.mct@redcross.sg.
Therapy Aide
Red Cross Home for the Disabled
JOB PURPOSE
The Therapy Aide will be under the direction of a registered therapist, participate in and oversee the performance of a variety of supportive activities, use various equipment and techniques to perform physical therapeutic methods, practices and procedures.
JOB RESPONSIBILITIES
1. Operations
Observe residents/clients during treatment to compile and evaluate data on residents’/clients’ responses and progress, and report to physical therapist.
Clean and organize work area and disinfect equipment after treatment.
Instruct, motivate, safeguard and assist residents’/clients’ practicing exercises and functional activities, under direction of nursing staff.
Secure residents’/clients’ into or onto therapy equipment.
Transport residents’/clients’ to and from treatment areas, using wheelchairs or providing standing support.
Confer with physical therapy staff and others to discuss and evaluate residents’/clients’ information for planning, modifying, and coordinating treatment.
Record treatment given and equipment used.
Perform clerical duties, such as taking inventory, ordering supplies, answering telephone, taking messages, and filling out forms.
Maintain equipment and furniture to keep it in good working condition, including performing the assembly and disassembly of equipment and accessories.
Administer active and passive manual therapeutic exercises, therapeutic massage, and heat, light, sound, water, and electrical modality treatments, such as ultrasound.
Change linens, such as bed sheets and pillow cases in the treatment area.
Arrange treatment supplies to keep them in order.
Assist residents’/clients’ to dress, undress, and put on and remove supportive devices, such as braces, splints, and slings.
Measure residents’/clients’ range-of-joint motion, body parts, and vital signs to determine effects of treatments or for residents’/clients’ evaluations.
Train residents’/clients’ to use orthopaedic braces, prostheses and supportive devices.
Fit residents’/clients’ for orthopaedic braces, prostheses, and supportive devices, adjusting fit as needed.
Participate in residents’/clients’ care tasks, such as assisting with passing food trays and feeding residents, and bed rest.
Participate in staff development programmes.
Assist in recreational and social programmes.
Undertake any other duties as assigned
2. Customer Management
Respond to queries on the telephone from volunteers and members of public on services provided by the division and redirect if necessary to relevant divisions.
Meet and greet clients and visitors.
3. Project/Programme Management
Support staff in assigned programme/event.
Assist in programme/event and operational duties
4. Any Other Duties
Assist to provide orientation for new foreign staff
Perform first aid duty in the event of an emergency or when required
JOB SPECIFICATION
Certificate in Physiotherapy or Degree in Physiotherapy (for foreign staff)
Knowledge of equipment
Knowledge of proper lifting technique
Able to understand English and communicate effectively
Ability to observe, evaluate and record conditions, reactions and changes in the physical condition of the residents’ / clients
*Applicants may send your CV (together with a cover letter) in MS Word or PDF format to us. We regret that only shortlisted candidates will be notified.
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