Are you passionate about meeting people, building relationships, and raising funds for meaningful causes?
We are looking for a proactive Donor Stewardships & Partnerships Executive to join our Resource Development team at Singapore Red Cross.
This is a fundraising role - ideal for someone with a growth-driven mindset who enjoys engaging corporates, securing funds, and driving partnerships for local humanitarian work.
Strong performers will be considered for conversion to a permanent full-time position.
JOB RESPONSIBILITIES
Stakeholder Partnership and Donor Engagement:
Identify, approach, and secure new corporate donors, sponsors, and partners
Develop and pitch fundraising proposals and CSR programmes
The Direct Donor Partnerships team at the Singapore Red Cross raises awareness, and funds, to support the humanitarian organisation’s mission in serving vulnerable persons and families. As an Outreach Associate, your primary role is to garner the community’s support for our causes, to positively impact lives. You will work closely with the team leader and be responsible for meeting your engagement and fundraising targets.
This is a freelance part-time position with the opportunity for high performers to transition into a 1-year permanent contract (5-day work week) after 6 months. The permanent role offers a basic salary + commission and growth opportunities.
Working Hours: Freelance Part-Time (Hourly Rate, minimum 3 days per week, 4pm to 9pm)
JOB RESPONSIBILITIES
Engage public on street and through tele-calls to promote causes, raising awareness and funds
Station in office on non-canvassing days to complete administrative tasks and team meetings / trainings
Contribute to, and implement pitches, ideas, and follow-through to strengthen donor care and engagement
Be an Ambassador to advocate SRC’s humanitarian mission to the public
Handle feedback and enquiries from the public/ donors
Ad hoc duties and responsibilities assigned by SRC
JOB SPECIFICATIONS
Qualifications & Experience
Minimum G.C.E. “O” Level and 18 years old & above. Students are welcome to apply
Experience in fundraising and/or outdoor sales preferred
Desired Behaviours & Skills
Good communication and interpersonal skills, outgoing, able to relate and work well with people of diverse backgrounds
Self motivated, independent, resourceful, meticulous and trustworthy
The Red Cross Youth is a part of the Singapore Red Cross Society that specializes in developing the core values of compassion, professionalism, and passion in its youth volunteers. It was first established in 1952 and in 2024, it has amassed more than 5000 volunteers in Singapore. The Red Cross Youth currently consists of 4 different divisions: Red Cross Juniors, Uniformed Group, Chapters, and Youth@Community; each division targeting a different set of youths. All Red Cross Youth members and volunteers are also a part of the larger International Red Cross and Red Crescent Movement, as they are groomed to become the next generation of humanitarian leaders.
RCY Chapter was first established in the Nanyang Technological University (NTU) in 1994 as an advanced CCA for members aged 17 to 25 years old to hone their skills in volunteerism and humanitarian knowledge. Today, there are 18 Chapters across tertiary educational institutions across Singapore from Universities to International Schools. Chapters aim to equip members with the ability to plan and execute programmes and initiatives that will be led by the youth members themselves with support from Red Cross Youth. Our support for Chapters include administrative and budget support, in addition to complimentary Standard First Aid and Psychosocial First Aid training support provided by us. Chapters also support SRC by leading volunteer initiatives for each community service programme under SRC.
RCY Youth @ Community (Y@C) was formed to unite passionate young individuals, aged 9 to 35, who are eager to give back through volunteering with Red Cross Youth. Whether or not they have a Red Cross Youth unit at their school, or have graduated and want to continue contributing beyond campus, Y@C provides a welcoming platform for all. Our focus is on empowering youth-led initiatives, giving our members the support and space to develop their leadership skills while creating new, innovative ways to serve their communities. Together, we nurture the leaders of tomorrow through meaningful, impactful action.
JOB PURPOSE
To support RCY Divisions of Chapters and Youth @ Community in their work processes involving the Youth-led initiatives at various educational institutions and the community-at-large.
JOB RESPONSIBILITIES
1. Operation Support
Support event preparation and management alongside Unit ICs for Chapters & Youth @ Community together with the Youth Leaders
Work with volunteers of RCY and Volunteer management to coordinate Volunteer recruitment and management
Attend meetings with the Chapters & Youth @ Community Unit ICs together with Volunteer committee to plan and schedule upcoming events
Provide logistical support by preparing reports and tracking event logistics
Basic computer skills for data entry and record-keeping
Physically fit and capable of lifting heavy items
Excellent attention to detail and accuracy in all tasks
Ability to work both independently and as part of a team
Strong communication skills and the ability to follow instructions effectively - Submit and/or update related admin documents & forms as necessary
Tracking of Borrowed Items Logistics Form (items from Campsite and/or RCH) and prompt return from relevant parties within 3 days of event completion
JOB SPECIFICATIONS
Qualifications & Experience
Diploma, preferably in Event Management or Business Management
1 - 3 years of working experience
VWO experience will be an added advantage
Skills and Knowledge
Good presentation and report writing skills
Excellent with Microsoft Office Applications (Word, Excel, Access and Powerpoint)
Good knowledge and understanding of Event Management Protocols
Administrative skills
Able to work independently, but is also a good team player.
Self-motivated, resourceful and innovative
Demonstrates initiative and shows team-oriented spirit
Good interpersonal skills, with the ability to relate well to people at all levels.
Home Monitoring and Eldercare (HoME+) is a 24/7 monitoring system using sensors placed around the home. When inactivity is detected or when the user activates the panic button, the Red Cross' call center is notified immediately. Depending on the situation, community responders or the SCDF (for emergencies) will be dispatched to provide assistance.
JOB PURPOSE
The HoME+ Call Centre Agent is responsible for providing efficient 24/7 operational support to the Call Center element within the Home Monitoring and Eldercare (HoME+) program under the Community Services Department of the Singapore Red Cross. This role primarily focuses on receiving inquiries, managing home assessments, monitoring of call center dashboard and social/welfare check on clients in the programme.
JOB RESPONSIBILITIES 1. Operation Support
Addressing inquiries from the general public or internal referrals related to interest in the HoME+ Program.
Coordinate home assessments for both existing and prospective clients, assess their requirements, provide assistance, and supervise the installation of HoME+ devices.
Monitor the Call Centre Dashboard and respond in accordance with Standard Operating Procedures, addressing each situation in adherence to necessary protocols.
Conduct social and wellbeing check-up calls to clients.
Assist in volunteer recruitment and engagement activities, cultivating a positive and collaborative relationship with volunteers to enhance the effectiveness of the program.
2. Administration Support
Respond promptly to general program inquiries and provide assistance through both email and phone calls with informative and helpful responses.
Precisely and promptly update clients' biographical data.
Ensure coordination of home assessments and device installations
Perform routine social and wellbeing checks on clients via phone calls, providing assistance and facilitating additional support from other programs as necessary.
Execute any additional administrative tasks as delegated by the supervisor.
3. Any Other Duties
Engage in or actively participate in department and society events or activities, contributing to the overall unity and success of collective initiatives.
Attend to HoME+ activation as required, ensuring the smooth integration and functionality of the program as part of regular duties.
Take on any ad-hoc projects as assigned, showcasing flexibility and a proactive approach to contribute to the accomplishment of organizational objectives beyond routine responsibilities.
ADDITIONAL SKILLS AND KNOWLEDGE
Skilled in both verbal and written English, showcasing the ability to communicate effectively.
Mastery of a native language or dialect offers an additional advantage for versatile communication.
Proficient in computer skills, skilled in utilizing a variety of software and technology tools to optimize job performance [Google, Microsoft Excel/Google Sheets, Microsoft Word/Google Docs]
Robust interpersonal and organizational abilities, cultivating positive relationships and effective task management.
Exhibiting meticulous attention to detail to ensure precision in all tasks and deliverables.
Outstanding multitasking skills, adept at managing numerous responsibilities concurrently.
Proactive with a strong initiative, showcasing a self-driven approach to tasks and responsibilities.
DESIRED BEHAVIOR
Capable of working independently while maintaining strong interpersonal skills to effectively connect with individuals at all levels within and outside the organization.
A dedicated emphasis on tasks and outcomes, exemplifying a results-oriented approach to work assignments.
Proactively takes initiative and fosters a collaborative spirit, contributing to teamwork and going above and beyond the defined job scope to achieve common goals.
Flexible and adaptable to changing needs on the ground, demonstrating responsiveness to evolving situations and requirements.
QUALIFICATIONS AND EXPERIENCE
Have a minimum qualification of O Level/Nitec/Higher Nitec/Diploma from a recognized institution.
Preferably, possess a minimum of 1 year of experience in customer service and/or call center roles.
Project Coordinator, Youth Development (Red Cross Junior)
Youth Development
ABOUT THE PROGRAMME
The Red Cross Youth is a part of the Singapore Red Cross Society that specializes in developing the core values of compassion, professionalism, and passion in its youth volunteers. It was first established in 1952 and in 2024, it has amassed more than 5000 volunteers in Singapore. The Red Cross Youth currently consists of 4 different divisions: Red Cross Juniors, Uniformed Group, Chapters, and Youth @Community; each division targeting a different set of youths. All Red Cross Youth members and volunteers are also a part of the larger International Red Cross and Red Crescent Movement, as they are groomed to become the next generation of humanitarian leaders.
RCY Red Cross Junior was launched in the 2018. RCJ offers a two-year activity-based curriculum, Project C.A.R.E and a service learning component where juniors (preschoolers) partake in various volunteering activities and learning journeys. The holistic curriculum, Project C.A.R.E. marked SRC’s foray into learning programme development for the young ones. Values of care, respect and life skills are inculcated to give the juniors a head start towards personal and community resilience. The RCJ Programme comprises two years curriculum: where the First Year (K1 – 5 years old) focuses on three learning areas of Care for the Elderly, Care for the Differently Abled and Care for Safety (centred in First Aid Learning) and the Second Year (K2 – 6 years old) enables children and their parents to participate in activities and learning journeys hosted/managed by RCY.
JOB PURPOSE
To support RCY Divisions of Red Cross Junior in their work processes involving the engagements of preschools and the event collaborations with other SRC departments.
JOB RESPONSIBILITIES
To be deployed for event duties (including weekends)
Support logistic arrangements in preparation for an event and wrap-up after the event
To liaise with different stakeholders (e.g. vendors and volunteers)
To assist with the SRC Volunteer Management System and ensure volunteering hours are awarded correctly
To create/ recruit volunteers for upcoming events/activities
To create marketing collaterals for the division
To collaborate with Marcomm Department to promote RCJ events through social media and to create publicity materials (e.g. posters) for RCJ events
To ensure compliance to SRC's financial and administrative procedures
To help to manage the purchase requests for RCJ (via tenderboard) and ensuring all invoices/receipts are submitted on time
To deliver the RCJ collaterals to preschools (able to lift heavy items)
To liaise with other divisions to arrange quarterly cleaning for campsite and RCJ store rooms
To gather feedbacks from volunteers and parents after events for report submissions
Able to accommodate odd working hours to work alongside volunteers during events.
ADDITIONAL SKILLS AND KNOWLEDGE
Good presentation and report writing skills
Outstanding communication skills
Excellent with Microsoft Office Applications (Word, Excel, Access and Powerpoint)
Passionate about working with young children
Administrative skills
DESIRED BEHAVIOR
Able to work independently, but is also a good team player.
Self-motivated, resourceful and innovative
Demonstrates initiative and shows team-oriented spirit
Good interpersonal skills, with the ability to relate well to people at all levels.
Positive attitude and responds well to changes
Enjoys working with volunteers/in school environments
Able to work weekends.
QUALIFICATIONS AND EXPERIENCE
Diploma, preferably in Event Management, Business Management or Mass Communications
1 - 3 years of working experience
Previous working experience with young children will be an added advantage.
This role will provide general support to Volunteer Management Department activities, events and initiatives to ensure smooth operation and project delivery.
JOB RESPONSIBILITIES
1. Admin Support
Manage procurement processes, including purchase requisitions, orders, and goods receiving.
Maintain and track department inventory (e.g., collaterals, volunteer shirts).
Coordinate meeting room bookings and logistical arrangements for events.
Develop and maintain a structured administrative and filing system for the VM Department.
Handle general volunteer-related enquiries via email and direct them to the appropriate teams.
2. Volunteer Management System
Manage user accounts, including new user requests, profile activations/deactivations, and removals.
Liaise with VMS vendors for system enhancements and change requests, ensuring smooth implementation.
Respond to general VMS-related enquiries and provide user support when needed.
3. Membership
Process new membership applications, including handling enquiries, payments, approvals, and distribution of membership packages.
Follow up on subscription renewals and returned packages.
Support the conversion of Youth Members and General Volunteers to Ordinary Members.
Maintain accurate and confidential membership records.
4. Communication & Social Media Support
Assist in developing engaging and relevant VM-related content for social media platforms, coordinating with the Corporate Communications team.
Monitor social media trends to enhance volunteer engagement and outreach.
Support the design of VM-related collaterals using Canva or similar software.
5. Ad-hoc Events and Other Duties
Assist in planning and implementation of VM events and roadshows
Undertake any other duties as assigned
JOB SPECIFICATIONS
Qualifications and Experience
Minimum GCE ‘O’ Level or Diploma in Business Administration, Marketing, Public Relations, Event Management, or a related field.
At least 1 year of relevant experience in an administrative or coordination role.
Experience in the social service sector or volunteer management is an advantage.
Additional Skills and Knowledge
Strong administrative and organisational skills with keen attention to detail.
Excellent communication skills for handling enquiries and providing customer service to volunteers and members.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and basic design tools (e.g., Canva) is a plus.
Ability to work independently and collaboratively
Desired Behavior
Structured, meticulous, and highly organised.
Proactive, resourceful, and eager to learn.
Team-oriented with a positive and adaptable attitude.
Provides nursing and care activities under the direction of the Registered Nurse (RN) in accordance with RCHD’s policies and standards of nursing care and practices. Providing guidance and supervision to junior nurses, nursing aides and healthcare aides.
JOB RESPONSIBILITIES
1. Nursing Care and Management
Provide and ensure that quality nursing care and service is rendered to the residents / clients at all times.
Assist the RN(s) in ensuring and providing safe nursing practice and a high standard of care.
Ensure the Nursing Aides and Healthcare Aides follow the safety precautions / practices in the prevention of falls, hazards and/or pressure sores.
Assist the RN in attending to emergencies as and when the need arises
Able to perform nursing procedures independently such as:
NG Tube Insertion
Simple Wound Dressings
Hygiene Practices such as isolation nursing, proper handwashing techniques and management of waste products
Maintaining proper documentation of vital signs and reporting to the RNon duty / in-charge when there is a change in the residents / clients condition.
Assist the RN in the serving of residents’ medications; monitor and supervise the Nursing Aides when feeding the medication to residents ensuring zero (0) medication errors.
Together with the RN on duty / in-charge, to participate and assist in the Volunteer Doctor’s rounds.
Collaborates and cooperates with other healthcare professionals to ensure proper and smooth delivery of care and service.
Accompanies the residents/clients for clinic/hospital appointments and / or transfers, when the need arises.
Respects and protects the rights and responsibilities of the residents / clients.
To be on call in the event of an emergency in the Home.
2. Professional Development
Mentor and supervise Nursing Aides and Healthcare Aides in their scope of work, clinical skills and especially in the maintenance of safe work practices and infection control standards.
Participates in ongoing nursing education to enhance clinical knowledge and competency.
Work in collaboration with the Nurse Educator/Clinical Instructor for on-the- job training of Nursing Aides and Healthcare Aides.
3. Administration
Assist the RN in the preparation of the duty rosters.
Assist the RN in the preparation and maintenance of documentation.
4. Customer Management
Acts as a liaison to clients and their families, maintaining good rapport and service
Maintaining good relations whilst liaising with external agencies such as but not limited to, hospitals, clinics, etc.
Maintain good relations with internal customers of the Home.
Maintain, at all times, good public relations with volunteers and visitors
JOB SPECIFICATIONS
National Institute of Technical Education (ITE): Certificate in Nursing or its equivalent
Valid practicing license as an Enrolled Nurse with Singapore Nursing Board
At least 2 years of relevant working experience in a hospital or healthcare environment.
Some experience in working with persons with disabilities or the elderly would be preferred.
Provide assessment, care planning, managing clinical emergencies, safe medication administration, infection control, integrative care and supervising nursing aides and healthcare aides in accordance to the established policies and procedures.
JOB RESPONSIBILITIES
1. Patient Care
Provide nursing care and ensure quality service is rendered to the residents at all times;
Develop, evaluate and modify care plans for residents;
Assess the physical, emotional and psychological well being of residents through observation and analysis of physical health indicators to evaluate care plan and identify modifications which may be required;
Conduct frequent rounds with staff to check on residents’ health and medical conditions;
Supervise and guide the staff assigned to the home to ensurethatpropercaregiving, nursing and administrative procedures are maintained;
Supervise the medical assistance rendered to patients are in lieu with training and Standard Operating Procedures (SOP);
Administer first aid and emergency health measures such as CPR;
Perform dressing of wounds and lesions;
Practice sterile techniques and other infection control procedures to minimize the transmission of infection;
Monitor and participate in the personal care of residents/ clients, as required; for example, hygiene, feeding, positioning, transferring, ambulation, toileting;
Use electric/ hydraulic/ manual equipment and lifting devices when required;
Ensure that food prepared meet the dietary requirement of the residents;
To be on call in the event of emergency in the Red Cross Home for the Disabled.
2. Social Welfare Assistance
Work with the Social Worker/SWA in assessment of cases referred by welfare organizations, hospitals, nursing homes and dialysis centres for admission and respite care, and the periodic review of cases for continual stay;
Work with the Social Worker/SWA and other health professionals in developing and sustaining the needed programmes for the residents;
Counsel, instruct and confer with resident/client family in planning care: provides emotional support; responds to enquiries and resolves complaints.
3. Medical Services
Accompany the doctor on rounds to provide residents’ condition and progress and assists with examinations such as positioning, dressing residents;
Transcribe verbal or written doctor’s orders for medication or other treatment;
Prepare precise dosages of medication in accordance with doctor’s instruction and administer to residents;
Follow-up on the medical programme advised by the clinic or hospital and doctors;
Check and audit medical records to ensure that they are documented and kept properly;
Maintain inventory for required medicine and ensure medicationsareproperlystored and not expired.
4. Stakeholder Management
Act as liaison to existing clients and maintain good rapport and services;
Communicate, collaborate and coordinate with partners (MSF, NCSS, SG Enable) to maintain good rapport and continuity of service;
Maintain at all times good public relations with volunteers and visitors;
Oversees the general staff welfare.
5. Administration
Prepare staff duty roster and ensure there are enough staff to manage the resident at all times;
Prepare and maintain documentation such as care plans, health care records, medication administration, nursing records and reports;
Submission of reports to Head, Nursing and relevant Supervisors.
6. Safe Work Practice
Ensure the cleanliness of the Home and maintain safe work practices;
Responsible for the proper maintenance of all the equipment used in the Red Cross Home for the Disabled i.e. trolleys, medication fridge, etc.;
Conduct quality assurance on the equipment at least twice a year;
Familiar with all aspects of nursing home emergency and evacuation procedures and policies;
Assist in fire drill exercise twice a year in accordance with the Fire Safety Bureau Regulations with the assistance of all staff concerned.
7. Other Duties
Assist in events held at the Red Cross Home for the Disabled;
Promote the Red Cross Home for the Disabled to ensure optimal usage of resources;
Encourage strong volunteer involvement among individuals, groups and companies;
Any other duties assigned by Reporting Officer.
JOB SPECIFICATIONS
Qualifications
Possess a recognised university degree / Certificate or Diploma in Nursing;
State Registered Nurse.
Experience
5 to 10 years of relevant working experience in a hospital or health care environment;
Experience in working with the disabled or the elderly preferred.
Additional skills and knowledge
Ability to perform holistic assessments/reassessments for residents regardless of complexity to establish a comprehensive plan for care;
Ability to prioritize and organize work activity and provide work direction to staff members in order to complete assignments;
Good verbal and written communication skills;
Knowledge to monitor staff performance and the environment ensuring a safe workplace for staff; provides reinstruction where needed;
Basic computer skills.
Desired Behaviour
Able to act as a coordinator of care for complex residents, sharing nursing expertise and demonstrating leadership while working in collaboration with other care providers;
Able to work independently, but is also a good team player;
Self-motivated, resourceful and innovative;
Demonstrates initiative, analytical and problem solving skills;
Good interpersonal skills, with the ability to relate well to people at all levels;
as part of SRC's Medical Chaperone & Transportation (MCT) Service
Engagement of chaperones to accompany seniors from their doorstep to scheduled medical appointments and back home safely.
About MCT
Provides company for frail seniors who have been missing their essential medical appointments because of the hefty fees, and lack of assistance to and fro the treatments during weekdays.
JOB PURPOSE
Accompany seniors from their home to scheduled medical appointments, and back home safely. Transportation fee for chaperone and senior will be covered from senior's home to the medical appointment and back.
JOB SPECIFICATIONS
Must be available on Weekdays. Appointments may start as early as 9AM, as such, chaperone is required to be at the senior's home as early as 815AM. Each appointment will usually take 4 hours.
Able to start immediately: Chaperone is required to make a trip down to SRC's office for interview and signing of a contract for service.
A commitment of at least six months is preferred but not compulsory.
Singaporeans/PRs are welcome!
Expected Payout:
$400 - $700/month, depending on the number of appointments a chaperone takes on.
Note:
No CPF; chaperone is required to personally collect cheque from SRC's office for service rendered.
Incentives:
Payout increment based on the number of trips.
Subsidised fees for family members’ usage of SRC non-emergency services.
Character reference note by SRC for good performance: Chaperones who show positive performance for 3 months may be given a character reference note by SRC for their subsequent job applications.
Job referral opportunities within SRC or with our external partners.
Subsidised or complimentary trainings provided by SRC:
For more information or to arrange for an interview, please call Senior Project Coordinator, Muhammad Daniel at 6664 0693, or email crd.mct@redcross.sg.
Therapy Aide
Red Cross Home for the Disabled
JOB PURPOSE
The Therapy Aide will be under the direction of a registered therapist, participate in and oversee the performance of a variety of supportive activities, use various equipment and techniques to perform physical therapeutic methods, practices and procedures.
JOB RESPONSIBILITIES
1. Operations
Observe residents/clients during treatment to compile and evaluate data on residents’/clients’ responses and progress, and report to physical therapist.
Clean and organize work area and disinfect equipment after treatment.
Instruct, motivate, safeguard and assist residents’/clients’ practicing exercises and functional activities, under direction of nursing staff.
Secure residents’/clients’ into or onto therapy equipment.
Transport residents’/clients’ to and from treatment areas, using wheelchairs or providing standing support.
Confer with physical therapy staff and others to discuss and evaluate residents’/clients’ information for planning, modifying, and coordinating treatment.
Record treatment given and equipment used.
Perform clerical duties, such as taking inventory, ordering supplies, answering telephone, taking messages, and filling out forms.
Maintain equipment and furniture to keep it in good working condition, including performing the assembly and disassembly of equipment and accessories.
Administer active and passive manual therapeutic exercises, therapeutic massage, and heat, light, sound, water, and electrical modality treatments, such as ultrasound.
Change linens, such as bed sheets and pillow cases in the treatment area.
Arrange treatment supplies to keep them in order.
Assist residents’/clients’ to dress, undress, and put on and remove supportive devices, such as braces, splints, and slings.
Measure residents’/clients’ range-of-joint motion, body parts, and vital signs to determine effects of treatments or for residents’/clients’ evaluations.
Train residents’/clients’ to use orthopaedic braces, prostheses and supportive devices.
Fit residents’/clients’ for orthopaedic braces, prostheses, and supportive devices, adjusting fit as needed.
Participate in residents’/clients’ care tasks, such as assisting with passing food trays and feeding residents, and bed rest.
Participate in staff development programmes.
Assist in recreational and social programmes.
Undertake any other duties as assigned
2. Customer Management
Respond to queries on the telephone from volunteers and members of public on services provided by the division and redirect if necessary to relevant divisions.
Meet and greet clients and visitors.
3. Project/Programme Management
Support staff in assigned programme/event.
Assist in programme/event and operational duties
4. Any Other Duties
Assist to provide orientation for new foreign staff
Perform first aid duty in the event of an emergency or when required
JOB SPECIFICATION
Certificate in Physiotherapy or Degree in Physiotherapy (for foreign staff)
Knowledge of equipment
Knowledge of proper lifting technique
Able to understand English and communicate effectively
Ability to observe, evaluate and record conditions, reactions and changes in the physical condition of the residents’ / clients
*Applicants may send your CV (together with a cover letter) in MS Word or PDF format to us. We regret that only shortlisted candidates will be notified.
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